Deliveries

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Online Delivery Charges

From February 1 2019 our shipping rates are as follows -

Area	Gift Vouchers & Small Items	Standard Delivery	Colour on the map
Auckland Region	$5	$10	Purple & Beige
Auckland Outer Region	$5	$15	Yellow
Rest of North Island	$5	$20	Green
South Island	$5	$30	Blue

The area is defined by your postcode, which you can enter in the checkout pages to confirm your proposed shipping costs before confirming your order.

The threshold for Free Delivery is $150 and applies to the Auckland Region only (within the beige and purple area on the map) – everywhere else pays Standard delivery charges, as above.

Orders to the Chatham Islands, Great Barrier Island and Stewart Island are possible by arrangement only. Email [email protected] for a quote.

All online orders will be picked, packaged and sent directly from one of our Kings Plant Barn Auckland branches.

You will receive an order confirmation email once transaction has been completed. As soon as your products have been picked and packaged for delivery, a following email will be sent confirming your order is on it’s way.

Most orders are delivered within 3-5 working days, though currently under COVID Alert Level 3, please allow at least 7 working days due to increased demand at our stores and with our delivery partners.

If delays are due to product being unavailable, we will contact you to offer an alternative, or give you the option of a refund.

To avoid orders sitting with our courier for more than 48 hours, we will not despatch any plant on a Friday. This is to minimize the time plants are with a courier and to help ensure our stock is of a sufficiently high quality when it arrives.

In most circumstances, we will endeavour to deliver all your products at once. However, we may at times need to despatch your items on separate couriers to ensure healthy plants arrive at your door. You will be notified if this is the case.

If you have any questions about your order please email [email protected], or call 0800 PLANTS and choose to speak to the Online team.

Click here for our Returns Policy.

Click here for Store Delivery Fees.

Click here to learn more about our Sure to Grow Guarantee.