Returns Policy

Kings Product Policy

Exchange Policy

Kings Plant Barn stands behind all products sold 100%. If you are unhappy with a plant or product purchased, we will happily refund your purchase. Bring in the plant or product to your local Kings Plant Barn store within 7 days from purchase, with your receipt and we will refund the purchase price or contact us via info@kings.co.nz within 14 days so that we can arrange for you to courier the product within 14 days to; Kings Plant Barn, Online Returns, 1 Forrest Hill Road, Forrest Hill, Auckland, 0620.

Refunds will be processed instantly instore or within 5 working days when products are couriered.

Sure to Grow Guarantee

Our plants are grown in some of New Zealand's best plant nurseries by the countries top horticulturists. We are so    confident in the quality of these plants we offer a 100% Sure To Grow Guarantee. This means that should your plant fail to grow then we will replace it absolutely free and offer the necessary advice to ensure that it thrives in the future.